13th Annual C.R.U.I.S.E. Service Awards Recognize Top Local Tour Operators
as Rated by Passengers
as Rated by Passengers
SANTA CLARITA, Calif. (September 21, 2012) – As the Alaska cruise season comes to a close each year, Princess Cruises celebrates the year’s favorite local tour operators with special shipboard ceremonies.
The winners of the line’s 13th annual C.R.U.I.S.E. service awards have just been announced, honoring the best shore excursion experiences and guides in each port on Alaska itineraries, based largely on passenger feedback throughout the season.
The awards recognize the most popular tours, individual guides and dock representatives in the communities where Princess ships call.
Chosen from the extensive line-up of Alaska shore excursions offered to Princess passengers, the awards highlight the important role local tour operators play in each community as part of a passenger’s overall cruise experience. Winners are determined largely by tour scores and comments made on passenger surveys.
“Shore excursions, especially in such an exciting destination as Alaska, are so important in providing passengers with the unforgettable moments that highlight an Alaska vacation,” said Jan Swartz, Princess Cruises executive vice president. “We’re proud to have such a long-running program in place to recognize the contribution these local tour operators make to providing our passengers with the best shore experience possible.”
The C.R.U.I.S.E. program is the longest running customer service program in the cruise industry. The Alaska awards began in 2000 and cap off a season-long effort to recognize the role that Alaskan-owned tour partners play in passengers' cruise experiences.
Tour Guide of the Season and Dock Representative of the Season award winners receive $100, a letter of commendation, a plaque, a ship tour and lunch onboard with their family. Operators of the Shore Excursion of the Season receive a plaque and a letter of commendation, a tour of the ship, and lunch onboard for company officials.
The 2012 winners are:
Co-Shore Excursion of the Season
Juneau:
Helicopter Glacier Trek, NorthStar Trekking
Taku Lodge Feast & 5-Glacier Seaplane Discover, Wings Airways and Taku Lodge
Alaska’s Ultimate Zipline & Canopy Adventure, Alaska Canopy Adventures
Ketchikan:
Back Country Zodiac Expedition, Ketchikan Outdoors
Bering Sea Crab Fishermen’s Tour, Commercial Fishing Adventures
Rainforest Canopy & Zipline Expedition, Alaska Canopy Adventures
Skagway:
Glacier Discovery by Helicopter, TEMSCO Helicopters
Golden Glassblowing Experience at Jewell Gardens, Jewell Gardens
Heli-Hike & Rail Adventure, Packer Expeditions
Victoria:
Sealife Discovery & Crab Extravaganza, Seaquest Explorations
Co-Tour Guide of the Season
Juneau:
Shaynee Seipke, Gold Rush Tours / TEMSCO Helicopters
Adriane Honerbrink, Gastineau Guiding Company
Ketchikan:
Don Andrews, Alaska Amphibious Tours
Rob Holston, Lighthouse Excursions
Skagway:
Aaron Schmidt, Jewell Gardens
Matt Hayashida, Gold Rush Sled Dogs / Klondike Gold Fields
Dock Representative of the Season
Juneau:
Jackie Schulz, juneau jeep adventures
Ketchikan:
Jill Gates, The Great Alaskan Lumberjack Show
Skagway:
Karin Lombard, Klondike Gold Fields
Additional information about Princess Cruises is available through a professional travel agent, by calling 1-800-PRINCESS, or by visiting the company's website at www.princess.com.
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About Princess Cruises in Alaska:One of the best-known names in cruising, Princess is a global cruise and tour company operating a fleet of 16 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities, all provided in an environment of exceptional customer service. Princess is a leader in Alaska travel, offering immersive land/sea vacations that feature the state’s “must see” attractions, including Glacier Bay National Park and Denali National Park. Princess owns and operates five wilderness lodges nestled in scenic riverside locations throughout the state, as well as a fleet of deluxe motorcoaches and glass-domed Princess railcars – giving travelers the opportunity to combine cruise, rail and lodge options to see all the best of Alaska. The company is part of Carnival Corporation & plc (NYSE/LSE:CCL; NYSE:CUK).
Princess Cruises is a proud member of World's Leading Cruise Lines. Our exclusive alliance also includes Carnival Cruise Lines, Holland America, Cunard Line, Costa Cruises and Seabourn. Sharing a passion to please each guest and a commitment to quality and value, World’s Leading Cruise Lines inspires people to discover their best vacation experience. Together, we offer a variety of exciting and enriching cruise vacations to the world's most desirable destinations. Visit us at www.worldsleadingcruiselines.com
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