LOS ANGELES (November 4, 2013) -- Princess Cruises today announced that
Jan Swartz has been promoted to president of Princess Cruises,
effective December 1, 2013.
Reporting to Holland America Group CEO Stein Kruse, Swartz will oversee
the Princess line’s worldwide operations which includes 17 ships,
22,000 employees serving more than 1.4 million passengers
annually. Princess Cruises has sales, marketing and operational efforts
in over 60 countries around the world.
"Jan has been at the forefront of industry innovation for a number of
years and is highly regarded amongst her peers," Kruse said.
Carnival Corporation & plc CEO Arnold Donald added, “I met Jan a
number of years ago when she first presented to the board and I knew
right then she was destined to do great work at Princess. She
has my full support as she embarks on her new role.”
Swartz was appointed to her prior role of executive vice president,
sales, marketing and customer service in January 2009, having previously
served as senior vice president of customer service
and sales for both the Princess and Cunard brands since 2004.
In 2001, she was appointed the company’s vice president of strategy and
business development, and worked on the P&O Princess/Carnival
corporate acquisition. Before joining Princess, Swartz worked
as a management consultant with Bain & Company, where for five
years she worked with leading consumer and service companies on growth
strategies. Also while at Bain, she led a team to evaluate and enhance
Princess’ call center programs and distribution initiatives
prior to Princess’ dramatic expansion.
Directly prior to joining Princess, Swartz served as chief executive
officer of MXG Media, an interactive entertainment company, where she
oversaw online, catalog, magazine and television ventures.
Swartz holds a master of business administration degree from Harvard
Business School and earned a bachelor of arts degree in economics and
English from the University of Virginia. She and her husband
live in the Los Angeles area with their two children.
Princess Cruises sails to six continents, offering voyages ranging from
three to 111 days, to more than 300 destinations. Approximately
150 itinerary options take passengers on cruises to Africa, Alaska,
Asia, Australia/New Zealand, Canada/New England, the Caribbean, Europe,
Hawaii, India, Japan, Mexico, the Panama Canal, South America, the South
Pacific, Tahiti/French Polynesia, and around
the world. A complete list of Princess’ cruise itineraries is available
at www.princess.com/find/search.
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