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Monday, May 27, 2013

Grandeur of the Seas' May 31 sailing cancelled after fire while en route to CoCo Cay


(News Release)

Repairs to Sustained Fire Damage to Take Place at Freeport, The Bahamas

MIAMI, May 27, 2013 – Royal Caribbean International announced today that the May 31, 2013 sailing of Grandeur of the Seas from Baltimore, Maryland, will be cancelled to allow for repairs to damages sustained as a result of a fire.

Guests booked on the May 31 sailing will be provided a full refund of the cruise fare paid for their sailing.

Royal Caribbean also will provide these guests with the opportunity to sail in the future by providing a future cruise certificate for 50 percent of the cruise fare paid for the May 31, 2013, Grandeur of the Seas sailing.


Guests who booked air transportation through Royal Caribbean International will receive a full refund for air costs.  If they did not purchase air transportation through Royal Caribbean International, the cruise line will pay for their airline change fees.

A dedicated telephone hotline has been established for guests on these two sailings.  Guests may call us at 1-888-824-0012 in the U.S. or +1-408-916-9000 internationally.

Grandeur of the Seas was en route to CocoCay, The Bahamas, when the ship experienced a fire in the mooring area in the aft of the ship at approximately 2:50 a.m. today.  The ship was redirected to Freeport, The Bahamas, where it will remain this evening.

Grandeur of the Seas is part of Royal Caribbean International’s fleet of 21 cruise ships. The ship was launched in December 1996 and recently refurbished in May 2012. Grandeur of the Seas has a maximum capacity of 2,446 guests; measures 916 ft. long and 105.6 ft. in width; and has a cruising speed of 19 knots.


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