STATEMENT FROM GERRY CAHILL, PRESIDENT & CEO, CARNIVAL CRUISE LINES
February 12, 2013, 8:30pm ET
The Carnival Triumph, while on a four-day cruise that departed
Galveston last Thursday, experienced an engine room fire on Sunday
morning and has been without propulsion in the Gulf of Mexico since that
The ship’s automatic fire
extinguishing systems activated and the fire was successfully
extinguished. Fortunately, there were no injuries to guests or crew
Earlier this evening, the first of two tugboats
arrived and is tied up to the ship with the second expected in the early
hours of Tuesday morning. We had originally planned to tow the ship to
Progreso, Mexico, the closest port to the ship’s location early Sunday.
Since that time, the ship has drifted about 90 miles north due to
strong currents. This now puts the ship nearly equidistant to Mobile,
Alabama and given the strength of the currents, it is preferable to head
north to Mobile, rather than attempt to tow against them.
We now expect
to arrive in Mobile sometime on Thursday, roughly the same time the
ship would have arrived in Progreso given the distance the ship has
traveled. From there, we will provide the necessary transportation to
get our guests home. Mobile also provides simpler re-entry,
particularly for the 900 guests onboard traveling without passports.
We have maintained constant contact with the ship’s officers. All of
our guests are safe, and we’re doing everything we can to make them as
comfortable as possible. The ship has maintained emergency generator
power since the fire occurred and the technical team on board has been
successful in gradually restoring auxiliary power to operate some basic
hotel functions. Currently, public and cabin toilets are operational in
certain sections of the ship, power has been restored to a limited
number of elevators, and some power in the Lido dining area is providing
for hot coffee and limited hot food service.
All guests on
the current Carnival Triumph voyage will receive a full refund for the
cruise, along with transportation expenses. In addition, they will
receive a future cruise credit equal to the amount paid for this voyage,
as well as reimbursement of all shipboard purchases during the voyage,
with the exception of gift shop and casino charges.
terribly sorry for the inconvenience, discomfort, and frustration our
guests are feeling. We know they expected a fantastic vacation, and
clearly that is not what they received. Our shipboard and shoreside
teams are working around the clock to care for our guests and get them